Quick Verdict
| ServiceTitan | FieldEdge | |
|---|---|---|
| Overall Score | 8.9/10 | 8.0/10 |
| Best For | Growing and enterprise HVAC, plumbing, and electrical companies that need a complete operations platform | HVAC and plumbing companies (5–100 technicians) that want a powerful platform purpose-built for their trades |
| Starting Price | Quote only | Quote only |
| Free Trial | ❌ No | ❌ No |
| Contract Required | Yes | Yes |
Bottom line: ServiceTitan wins overall with a 8.9/10 score versus 8.0/10 for FieldEdge. But the right choice depends on your company size and trade — see our breakdown below.
ServiceTitan vs FieldEdge: An Honest Comparison
If you’re trying to decide between ServiceTitan and FieldEdge for your hvac, plumbing business, you’re not alone — it’s one of the most common questions we get. Both are solid platforms, but they’re built for very different types of businesses.
The one-sentence verdict: ServiceTitan is better than FieldEdge for larger companies because it offers superior reporting, flat-rate pricing, and a more complete enterprise feature set; FieldEdge is the stronger choice for smaller teams because it is easier to start with and offers a free trial to evaluate before committing.
We’ve tested both platforms, analyzed hundreds of user reviews, and broken down every major dimension. Here’s everything you need to make the right call.
Who Each Platform Is Built For
ServiceTitan
Growing and enterprise HVAC, plumbing, and electrical companies that need a complete operations platform. Public company (TTAN on NYSE as of 2024). Dominant in HVAC/plumbing/electrical for companies 10+ techs.
Trade fit: hvac, plumbing, electrical, multi-trade, home-services
Company size: 10–999999 technicians
FieldEdge
HVAC and plumbing companies (5–100 technicians) that want a powerful platform purpose-built for their trades. Now owned by GPS Insight. One of the oldest platforms in the category (legacy of Desco).
Trade fit: hvac, plumbing
Company size: 5–200 technicians
ServiceTitan also covers: electrical, home-services, multi-trade (not available in FieldEdge)
Pricing Comparison
| ServiceTitan | FieldEdge | |
|---|---|---|
| Starting Price | Quote only | Quote only |
| Pricing Model | Per-user + platform base fee; annual contract | Per-user monthly; annual contract; setup fee |
| Free Trial | ❌ No | ❌ No |
| Free Plan | ❌ No | ❌ No |
| Contract Required | ⚠️ Yes | ⚠️ Yes |
Quote-only pricing. Based on user reports: typical SMB spend $300/month to $600/month; enterprise $1,000/month or more. Annual contracts required.
Quote-only pricing. Based on user reports, FieldEdge typically costs $100/user/month to $200/user/month. Typically requires a setup/implementation fee. Annual contracts standard.
Pricing verdict: Neither platform publishes transparent pricing — contact sales for quotes on both. ServiceTitan: Quote-only pricing. Based on user reports: typical SMB spend $300/month to $600/month; enterprise $1,000/month or more. Annual contracts required. FieldEdge: Quote-only pricing. Based on user reports, FieldEdge typically costs $100/user/month to $200/user/month. Typically requires a setup/implementation fee. Annual contracts standard.
Feature-by-Feature Breakdown
| Feature | ServiceTitan | FieldEdge | Winner |
|---|---|---|---|
| Scheduling & Dispatch | 5/5 | 5/5 | Tie (5/5 each) |
| Invoicing & Billing | 5/5 | 4/5 | ServiceTitan (5/5 vs 4/5) |
| Estimates & Quoting | 5/5 | 5/5 | Tie (5/5 each) |
| Customer Management | 5/5 | 4/5 | ServiceTitan (5/5 vs 4/5) |
| Mobile App | 5/5 | 4/5 | ServiceTitan (5/5 vs 4/5) |
| Reporting & Analytics | 5/5 | 4/5 | ServiceTitan (5/5 vs 4/5) |
| Inventory Management | 4/5 | 4/5 | Tie (4/5 each) |
| Ease of Use | 3/5 | 3/5 | Tie (3/5 each) |
| Flat-Rate Pricing | ✅ | ✅ | Tie |
| Service Agreements | ✅ | ✅ | Tie |
| Multi-Location | ✅ | ✅ | Tie |
| GPS Tracking | ✅ | ✅ | Tie |
| Customer Portal | ✅ | ❌ | ServiceTitan |
| Offline Mobile | ✅ | ✅ | Tie |
QuickBooks Integration
| ServiceTitan | FieldEdge | |
|---|---|---|
| QB Integration | ✅ Yes | ✅ Yes |
| Integration Depth | Deep | Deep |
ServiceTitan: Two-way sync; works with QBO and QB Desktop. Generally reliable but some users report occasional sync issues.
FieldEdge: Deep two-way sync including QB Desktop — a differentiator since many competitors have dropped QB Desktop support.
Mobile App Comparison
| ServiceTitan | FieldEdge | |
|---|---|---|
| iOS Rating | 4.8/5.0 ⭐ | 4.5/5.0 ⭐ |
| Android Rating | 4.5/5.0 ⭐ | 4.3/5.0 ⭐ |
| Offline Mode | ✅ | ✅ |
| Photo Capture | ✅ | ✅ |
What Real Users Say
ServiceTitan
- G2: 4.4/5.0 (1,240 reviews)
Capterra: 4.4/5.0 (870 reviews) - Top praise: Dispatching and real-time GPS tracking; flat-rate price book; comprehensive reporting and KPI dashboards
- Top complaint: Price is high and not transparent; implementation takes months; customer support can be slow for non-enterprise accounts
FieldEdge
- G2: 4.2/5.0 (110 reviews)
Capterra: 4.2/5.0 (320 reviews) - Top praise: Purpose-built for HVAC — price book, service agreements, and dispatch are exactly what HVAC companies need; excellent QB Desktop support
- Top complaint: Interface feels dated compared to newer platforms; mobile app is less polished; limited to HVAC and plumbing
Where Each Platform Falls Short
ServiceTitan Weaknesses
- No transparent pricing — requires a sales call to get a quote, which frustrates SMBs
- Implementation period of 30–90 days is required, making it a bad fit for businesses needing quick setup
- Overkill for solo operators or companies under 5 technicians
FieldEdge Weaknesses
- Interface is not as modern or intuitive as Jobber or Housecall Pro — steeper learning curve
- Poor fit for any vertical outside HVAC and plumbing
- Smaller integration ecosystem than ServiceTitan
Which Should You Choose?
Choose ServiceTitan if you’re a solo operator or very small team — it better fits your workflow.
Choose ServiceTitan if you’re an established SMB with 5–20 technicians and need a well-rounded platform.
Choose ServiceTitan if you’re a larger operation (20+ technicians) needing multi-location support and deep reporting.
Choose ServiceTitan if your trade is electrical or home-services or multi-trade — FieldEdge doesn’t cover these verticals.
Don’t choose ServiceTitan if: Solo operators; Companies with fewer than 5 technicians; Businesses on tight budgets.
Don’t choose FieldEdge if: Landscapers, pest control, cleaning companies; Businesses prioritizing ease of use over features; Companies outside HVAC and plumbing.
Ready to Decide?
Not sure yet? Try our free field service software recommender → — answer 5 questions and get a personalized match in under a minute.
See all options: Compare every Hvac platform side-by-side in our Best Hvac Software guide →
Frequently Asked Questions
Is ServiceTitan better than FieldEdge?
ServiceTitan scores 8.9/10 versus 8.0/10 for FieldEdge in our analysis, making ServiceTitan the overall winner. However, FieldEdge may be the better choice for smaller teams or specific verticals — see our breakdown above for the full picture.
How much does ServiceTitan cost compared to FieldEdge?
ServiceTitan starts at Quote only; Quote-only pricing. Based on user reports: typical SMB spend $300/month to $600/month; enterprise $1,000/month or more. Annual contracts required.. FieldEdge starts at Quote only; Quote-only pricing. Based on user reports, FieldEdge typically costs $100/user/month to $200/user/month. Typically requires a setup/implementation fee. Annual contracts standard..
Does ServiceTitan integrate with QuickBooks?
Yes — ServiceTitan integrates with QuickBooks with a deep two-way sync. Two-way sync; works with QBO and QB Desktop. Generally reliable but some users report occasional sync issues.
Does FieldEdge integrate with QuickBooks?
Yes — FieldEdge integrates with QuickBooks with a deep two-way sync. Deep two-way sync including QB Desktop — a differentiator since many competitors have dropped QB Desktop support.
Does ServiceTitan offer a free trial?
ServiceTitan does not offer a free trial. Request a live demo directly from their team to evaluate it before committing.
Does FieldEdge offer a free trial?
FieldEdge does not offer a free trial. Request a live demo directly from their team to evaluate it before committing.
What trades does ServiceTitan work for?
ServiceTitan is designed for: hvac, plumbing, electrical, multi-trade, home-services. These are the verticals where ServiceTitan has the most specialized features and the largest customer base.
What trades does FieldEdge work for?
FieldEdge is designed for: hvac, plumbing. These are the verticals where FieldEdge has the most specialized features and the largest customer base.
RAWBLOCK_1Last reviewed: April 2026 by Field Service Guide.
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Disclosure: Field Service Guide earns commissions from some platforms on this page. Our editorial reviews are independent and not influenced by these relationships. Learn more →