Our Verdict
| Overall Score | ████████░░ 7.9/10 |
| Rating | Good |
| Best For | Established pest control companies (5–500 technicians) needing industry-specific compliance tools, chemical tracking, and deep reporting |
| Starting Price | Quote only |
| Free Trial | ❌ No free trial |
| Contract | ⚠️ Annual contract required |
| Trades | pest-control |
Bottom line: Chemical tracking and regulatory compliance tools; deep reporting for multi-location operations; decades of pest control expertise built into the product — but interface and mobile app feel dated compared to fieldroutes or gorilladesk; customer support can be slow for smaller accounts; implementation complexity.
PestPac Review (April 2026)
What Is PestPac?
PestPac is a field service management (FSM) platform founded in 1986 and headquartered in Naperville, IL. It serves approximately 5,000+ customers across pest-control and other field service industries.
The platform covers the core workflow of a field service business: scheduling and dispatching technicians, sending quotes and invoices, tracking jobs from the office and the field, and managing customer relationships. Owned by WorkWave. The oldest and most established pest control platform — it has been around since 1986 and is well-embedded in mid-to-large operations. Key editorial note: flag the dated UI honestly. Key comparison: pestpac-vs-fieldroutes is the primary pest control buyer dilemma.
Who PestPac Is Best For
PestPac is built for Established pest control companies (5–500 technicians) needing industry-specific compliance tools, chemical tracking, and deep reporting.
Ideal company profile:
- Trade: pest-control
- Company size: 5+ technicians
- Top pain points it solves: Chemical tracking and regulatory compliance tools; deep reporting for multi-location operations; decades of pest control expertise built into the product
Do not buy PestPac if:
- Small pest control operations with 1–4 technicians (GorillaDesk is better)
- Companies prioritizing mobile app quality
- Those wanting simple, modern UX
Not sure if PestPac is right for you? Try our free field service software recommender → — answer 5 questions and get a personalized match.
Compare all options: See our complete guide to the best Pest Control software → with full reviews and side-by-side comparisons.
PestPac Pricing & Plans
PestPac does not publish pricing publicly. Contact sales for a custom quote. Quote-only pricing. WorkWave (parent company) pricing varies by company size. Based on user reports, PestPac typically costs $200/month to $500/month for small to mid-size pest control operations.
| Detail | PestPac |
|---|---|
| Starting price | Quote only |
| Pricing model | Per-technician or custom; annual contract; part of WorkWave suite |
| Free trial | ❌ No |
| Contract | ⚠️ Required |
Get a custom quote → Pricing varies by company size and modules.
See our full PestPac pricing breakdown →
PestPac Features
| Feature Area | Score | Assessment |
|---|---|---|
| Scheduling & Dispatch | 4/5 ✅ Good | Route optimization, GPS dispatch, drag-and-drop board |
| Invoicing & Billing | 4/5 ✅ Good | On-site invoicing, automated billing, payment processing |
| Estimates & Quoting | 3/5 ⚠️ Average | Basic quoting — limited template options |
| Customer Management | 4/5 ✅ Good | Full service history, automated follow-ups, review requests |
| Mobile App | 3/5 ⚠️ Average | iOS 4.0/5 · Android 3.8/5 · limited offline |
| Reporting & Analytics | 5/5 ⭐ Excellent | KPI dashboards, revenue by tech, job cost analysis |
| Inventory Management | 4/5 ✅ Good | Parts tracking, van inventory, PO management |
| Ease of Use | 3/5 ⚠️ Average | Steeper learning curve — training recommended |
Feature checklist:
| Feature | Available |
|---|---|
| Flat-Rate Price Book | ❌ No |
| Service Agreements / Maintenance Plans | ✅ Yes |
| Multi-Location Support | ✅ Yes |
| GPS & Fleet Tracking | ✅ Yes |
| Customer Self-Service Portal | ✅ Yes |
| Offline Mobile Mode | ❌ No |
| Photo & Video Capture | ✅ Yes |
PestPac Mobile App
| Platform | Rating | Reviews |
|---|---|---|
| iOS (App Store) | ⭐⭐⭐⭐☆ (4.0/5.0) | — |
| Android (Google Play) | ⭐⭐⭐⭐☆ (3.8/5.0) | — |
| Capability | Status |
|---|---|
| Offline mode | ❌ Requires internet connection |
| Photo & video capture | ✅ Yes — document job site conditions |
| GPS check-in | ✅ Yes |
The PestPac mobile app covers the basics well enough for most technicians. It handles job management, time tracking, and basic invoicing on the go, though some features require the desktop version.
PestPac Integrations
| Integration | Status |
|---|---|
| QuickBooks Online | ✅ Yes — deep integration |
| QuickBooks Desktop | ✅ Yes |
| Stripe | ✅ Available |
| Angi | ✅ Available |
| PestRoutes (competitor — reference only) | ✅ Available |
QuickBooks note: Two-way sync with QBO and QB Desktop. Long history of QBO integration — well-tested for high-volume pest control billing.
What PestPac Users Actually Say
Based on 385+ verified reviews across G2 and Capterra:
| Platform | Score | Reviews |
|---|---|---|
| G2 | ⭐⭐⭐⭐☆ (3.9/5.0) | 75 |
| Capterra | ⭐⭐⭐⭐☆ (4.1/5.0) | 310 |
What users love: Chemical tracking and regulatory compliance tools; deep reporting for multi-location operations; decades of pest control expertise built into the product
What users complain about: Interface and mobile app feel dated compared to FieldRoutes or GorillaDesk; customer support can be slow for smaller accounts; implementation complexity
Where PestPac Falls Short
No platform is perfect. Here’s what to watch out for with PestPac:
- Mobile app is noticeably weaker than FieldRoutes and GorillaDesk: Mobile app is noticeably weaker than FieldRoutes and GorillaDesk — rated under 4.0 on Android
- Interface feels dated compared to newer competitor: Interface feels dated compared to newer competitors
- Overkill for small operations (under 5 technicians): Overkill for small operations (under 5 technicians) — GorillaDesk is better for them
Who should look elsewhere: Small pest control operations with 1–4 technicians (GorillaDesk is better); Companies prioritizing mobile app quality; Those wanting simple, modern UX.
Our Verdict: Is PestPac Worth It?
PestPac earns a 7.9/10 from Field Service Guide — good.
It excels at: Chemical tracking and regulatory compliance tools; deep reporting for multi-location operations; decades of pest control expertise built into the product.
Its main drawbacks: Interface and mobile app feel dated compared to FieldRoutes or GorillaDesk; customer support can be slow for smaller accounts; implementation complexity.
PestPac is a solid choice for Established pest control companies (5–500 technicians) needing industry-specific compliance tools, chemical tracking, and deep reporting, but we’d recommend comparing it against one or two alternatives before committing.
Score breakdown:
| Dimension | Score |
|---|---|
| Scheduling & Dispatch | 4/5 |
| Invoicing & Billing | 4/5 |
| Estimates & Quoting | 3/5 |
| Customer Management | 4/5 |
| Mobile App | 3/5 |
| Reporting & Analytics | 5/5 |
| Inventory Management | 4/5 |
| Ease of Use | 3/5 |
| Overall | 7.9/10 |
Frequently Asked Questions About PestPac
What is PestPac used for?
PestPac is field service management software used by pest-control companies to manage scheduling, dispatching, invoicing, quoting, and customer communication. It connects office staff with field technicians in real time.
How much does PestPac cost?
PestPac does not publish pricing publicly. Contact sales for a custom quote. Quote-only pricing. WorkWave (parent company) pricing varies by company size. Based on user reports, PestPac typically costs $200/month to $500/month for small to mid-size pest control operations.
Does PestPac integrate with QuickBooks?
Yes — PestPac offers a deep QuickBooks integration. Two-way sync with QBO and QB Desktop. Long history of QBO integration — well-tested for high-volume pest control billing.
Does PestPac have a mobile app?
Yes — PestPac has mobile apps for iOS (4.0/5.0 on the App Store) and Android (3.8/5.0 on Google Play). The app requires an internet connection for full functionality.
Does PestPac offer a free trial?
PestPac does not offer a free trial. You will need to request a live demo from their team to evaluate the platform before committing.
Is PestPac good for small businesses?
PestPac is best suited for businesses with 5 or more technicians. Smaller operations may find it overpowered or expensive for their scale.
What are the best alternatives to PestPac?
The best alternatives depend on your trade and company size. See our full PestPac alternatives guide → or use our software recommender → for a personalized match.
—Last reviewed: April 2026 by Field Service Guide. Data verified from G2, Capterra, and official platform sources.
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