Our Verdict
| Overall Score | ████████░░ 7.8/10 |
| Rating | Good |
| Best For | Small home service businesses in appliance repair, locksmith, junk removal, and similar on-demand trades |
| Starting Price | $65/month |
| Free Trial | ✅ 7 days |
| Contract | ✅ No contract — cancel anytime |
| Trades | locksmith, appliance-repair, pest-control, cleaning, junk-removal, home-services |
Bottom line: Built-in call tracking and VoIP phone system; excellent mobile app; fast onboarding; great for on-demand dispatch — but limited reporting; estimating/quoting is basic; not ideal for hvac or plumbing companies needing flat-rate pricing.
🆓 Free 7-day trial — no credit card required.
Workiz Review (April 2026)
What Is Workiz?
Workiz is a field service management (FSM) platform founded in 2018 and headquartered in San Diego, CA. It serves approximately 120,000+ users customers across locksmith, appliance-repair, pest-control and other field service industries.
The platform covers the core workflow of a field service business: scheduling and dispatching technicians, sending quotes and invoices, tracking jobs from the office and the field, and managing customer relationships. Unique positioning around call tracking/VoIP — pitch this as the key differentiator in all Workiz content. Strong in locksmith and appliance repair communities specifically.
Who Workiz Is Best For
Workiz is built for Small home service businesses in appliance repair, locksmith, junk removal, and similar on-demand trades.
Ideal company profile:
- Trade: locksmith, appliance-repair, pest-control, cleaning, junk-removal, home-services
- Company size: 1–30 technicians
- Top pain points it solves: Built-in call tracking and VoIP phone system; excellent mobile app; fast onboarding; great for on-demand dispatch
Do not buy Workiz if:
- HVAC companies needing flat-rate price books
- Landscapers (better options exist)
- Companies needing advanced reporting or job costing
Not sure if Workiz is right for you? Try our free field service software recommender → — answer 5 questions and get a personalized match.
Compare all options: See our complete guide to the best Locksmith software → with full reviews and side-by-side comparisons.
Workiz Pricing & Plans
| Detail | Workiz |
|---|---|
| Starting price | $65/month |
| Pricing model | Tiered flat monthly fee; add-on for phone system |
| Free trial | ✅ 7 days — no credit card required |
| Free plan | ❌ No |
| Contract | ✅ No contract — month-to-month |
Starter: $65/month (up to 2 users). Standard: $169/month (up to 6 users). Ultimate: $299/month (unlimited users). Add-on: phone system ($19/user/month). Free 7-day trial.
Start your free 7-day trial → No credit card required. Cancel anytime.
See our full Workiz pricing breakdown →
Workiz Features
| Feature Area | Score | Assessment |
|---|---|---|
| Scheduling & Dispatch | 4/5 ✅ Good | Route optimization, GPS dispatch, drag-and-drop board |
| Invoicing & Billing | 4/5 ✅ Good | On-site invoicing, automated billing, payment processing |
| Estimates & Quoting | 3/5 ⚠️ Average | Basic quoting — limited template options |
| Customer Management | 4/5 ✅ Good | Full service history, automated follow-ups, review requests |
| Mobile App | 5/5 ⭐ Excellent | iOS 4.8/5 · Android 4.5/5 · offline capable |
| Reporting & Analytics | 3/5 ⚠️ Average | Basic reporting — limited business intelligence |
| Inventory Management | 2/5 ❌ Weak | Limited inventory tools |
| Ease of Use | 5/5 ⭐ Excellent | Intuitive interface — quick onboarding |
Feature checklist:
| Feature | Available |
|---|---|
| Flat-Rate Price Book | ❌ No |
| Service Agreements / Maintenance Plans | ❌ No |
| Multi-Location Support | ❌ No |
| GPS & Fleet Tracking | ❌ No |
| Customer Self-Service Portal | ❌ No |
| Offline Mobile Mode | ✅ Yes |
| Photo & Video Capture | ✅ Yes |
Workiz Mobile App
| Platform | Rating | Reviews |
|---|---|---|
| iOS (App Store) | ⭐⭐⭐⭐⭐ (4.8/5.0) | — |
| Android (Google Play) | ⭐⭐⭐⭐☆ (4.5/5.0) | — |
| Capability | Status |
|---|---|
| Offline mode | ✅ Available — works without internet |
| Photo & video capture | ✅ Yes — document job site conditions |
| GPS check-in | ⚠️ Limited |
The Workiz mobile app is one of its standout features. Technicians can manage their full day from their phone — clocking in, viewing job details, capturing photos, collecting payment, and sending the invoice — all without going back to the office.
Workiz Integrations
| Integration | Status |
|---|---|
| QuickBooks Online | ✅ Yes — shallow integration |
| QuickBooks Desktop | ❌ Not supported |
| Stripe | ✅ Available |
| ✅ Available | |
| Yelp | ✅ Available |
| Angi | ✅ Available |
| Thumbtack | ✅ Available |
| Zapier | ✅ Available |
QuickBooks note: QBO integration available but reported as less robust than Jobber or Housecall Pro. Good enough for basic sync.
What Workiz Users Actually Say
Based on 630+ verified reviews across G2 and Capterra:
| Platform | Score | Reviews |
|---|---|---|
| G2 | ⭐⭐⭐⭐☆ (4.4/5.0) | 280 |
| Capterra | ⭐⭐⭐⭐⭐ (4.6/5.0) | 350 |
What users love: Built-in call tracking and VoIP phone system; excellent mobile app; fast onboarding; great for on-demand dispatch
What users complain about: Limited reporting; estimating/quoting is basic; not ideal for HVAC or plumbing companies needing flat-rate pricing
Where Workiz Falls Short
No platform is perfect. Here’s what to watch out for with Workiz:
- Quoting and estimating are basic: Quoting and estimating are basic — not suitable for trades where detailed estimates are the norm
- Reporting is limited compared to ServiceTitan and : Reporting is limited compared to ServiceTitan and even Jobber
- QBO integration is less reliable than competitors: QBO integration is less reliable than competitors
Who should look elsewhere: HVAC companies needing flat-rate price books; Landscapers (better options exist); Companies needing advanced reporting or job costing.
Our Verdict: Is Workiz Worth It?
Workiz earns a 7.8/10 from Field Service Guide — good.
It excels at: Built-in call tracking and VoIP phone system; excellent mobile app; fast onboarding; great for on-demand dispatch.
Its main drawbacks: Limited reporting; estimating/quoting is basic; not ideal for HVAC or plumbing companies needing flat-rate pricing.
Workiz is a solid choice for Small home service businesses in appliance repair, locksmith, junk removal, and similar on-demand trades, but we’d recommend comparing it against one or two alternatives before committing.
Score breakdown:
| Dimension | Score |
|---|---|
| Scheduling & Dispatch | 4/5 |
| Invoicing & Billing | 4/5 |
| Estimates & Quoting | 3/5 |
| Customer Management | 4/5 |
| Mobile App | 5/5 |
| Reporting & Analytics | 3/5 |
| Inventory Management | 2/5 |
| Ease of Use | 5/5 |
| Overall | 7.8/10 |
🆓 Free 7-day trial — no credit card required.
Frequently Asked Questions About Workiz
What is Workiz used for?
Workiz is field service management software used by locksmith, appliance-repair, pest-control companies to manage scheduling, dispatching, invoicing, quoting, and customer communication. It connects office staff with field technicians in real time.
How much does Workiz cost?
Workiz starts at $65/month. Starter: $65/month (up to 2 users). Standard: $169/month (up to 6 users). Ultimate: $299/month (unlimited users). Add-on: phone system ($19/user/month). Free 7-day trial.
Does Workiz integrate with QuickBooks?
Yes — Workiz offers a shallow QuickBooks integration. QBO integration available but reported as less robust than Jobber or Housecall Pro. Good enough for basic sync.
Does Workiz have a mobile app?
Yes — Workiz has mobile apps for iOS (4.8/5.0 on the App Store) and Android (4.5/5.0 on Google Play). The app supports offline mode.
Does Workiz offer a free trial?
Yes — Workiz offers a 7-day free trial with no credit card required. This gives you enough time to set up the platform, run test jobs, and decide if it is the right fit before committing.
Is Workiz good for small businesses?
Yes — Workiz is built specifically for smaller field service teams and is one of the most accessible options in the category. Companies with 1–20 technicians typically find the pricing and feature set well-matched to their needs.
What are the best alternatives to Workiz?
The best alternatives depend on your trade and company size. See our full Workiz alternatives guide → or use our software recommender → for a personalized match.
Related comparisons and buyer guides
- ServiceTitan vs Workiz: Which is right for your shop?
- Best Jobber alternatives in 2026
- Best Housecall Pro alternatives in 2026
—Last reviewed: April 2026 by Field Service Guide. Data verified from G2, Capterra, and official platform sources.
Disclosure: Field Service Guide earns commissions from some platforms on this page. Our editorial reviews are independent and not influenced by these relationships. Learn more →