Our Verdict
| Overall Score | ████████░░ 8.0/10 |
| Rating | Very Good |
| Best For | Commercial HVAC, electrical, and plumbing contractors (10–200 technicians) doing service + construction work |
| Starting Price | Quote only |
| Free Trial | ❌ No free trial |
| Contract | ⚠️ Annual contract required |
| Trades | hvac, electrical, plumbing, multi-trade |
Bottom line: Excellent for commercial HVAC and electrical; outstanding job costing and reporting; handles service + project work in one platform — but complex setup; higher price point; not suitable for residential-focused businesses; long implementation timeline.
BuildOps Review (April 2026)
What Is BuildOps?
BuildOps is a field service management (FSM) platform founded in 2018 and headquartered in Los Angeles, California. It serves approximately 500+ customers across hvac, electrical, plumbing and other field service industries.
The platform covers the core workflow of a field service business: scheduling and dispatching technicians, sending quotes and invoices, tracking jobs from the office and the field, and managing customer relationships. Fast-growing competitor to ServiceTitan in the commercial contractor space. Strong VC-backed company. Best covered in commercial HVAC and electrical content.
Who BuildOps Is Best For
BuildOps is built for Commercial HVAC, electrical, and plumbing contractors (10–200 technicians) doing service + construction work.
Ideal company profile:
- Trade: hvac, electrical, plumbing, multi-trade
- Company size: 10–500 technicians
- Top pain points it solves: Excellent for commercial HVAC and electrical; outstanding job costing and reporting; handles service + project work in one platform
Do not buy BuildOps if:
- Residential-only HVAC, plumbing, or electrical contractors
- Companies with fewer than 10 technicians
- Businesses wanting a quick setup without IT resources
Not sure if BuildOps is right for you? Try our free field service software recommender → — answer 5 questions and get a personalized match.
Compare all options: See our complete guide to the best Hvac software → with full reviews and side-by-side comparisons.
BuildOps Pricing & Plans
BuildOps does not publish pricing publicly. Contact sales for a custom quote. $150/user/month to $300/user/month depending on modules; commercial construction features on higher tiers; contact sales for a custom quote
| Detail | BuildOps |
|---|---|
| Starting price | Quote only |
| Pricing model | Per-user monthly subscription with modular add-ons for construction and commercial work |
| Free trial | ❌ No |
| Contract | ⚠️ Required |
Get a custom quote → Pricing varies by company size and modules.
See our full BuildOps pricing breakdown →
BuildOps Features
| Feature Area | Score | Assessment |
|---|---|---|
| Scheduling & Dispatch | 4/5 ✅ Good | Route optimization, GPS dispatch, drag-and-drop board |
| Invoicing & Billing | 4/5 ✅ Good | On-site invoicing, automated billing, payment processing |
| Estimates & Quoting | 5/5 ⭐ Excellent | Template-based quotes, approval workflow, Good/Better/Best |
| Customer Management | 4/5 ✅ Good | Full service history, automated follow-ups, review requests |
| Mobile App | 4/5 ✅ Good | iOS 4.4/5 · Android 4.3/5 · offline capable |
| Reporting & Analytics | 5/5 ⭐ Excellent | KPI dashboards, revenue by tech, job cost analysis |
| Inventory Management | 4/5 ✅ Good | Parts tracking, van inventory, PO management |
| Ease of Use | 3/5 ⚠️ Average | Steeper learning curve — training recommended |
Feature checklist:
| Feature | Available |
|---|---|
| Flat-Rate Price Book | ✅ Yes |
| Service Agreements / Maintenance Plans | ✅ Yes |
| Multi-Location Support | ✅ Yes |
| GPS & Fleet Tracking | ✅ Yes |
| Customer Self-Service Portal | ✅ Yes |
| Offline Mobile Mode | ✅ Yes |
| Photo & Video Capture | ✅ Yes |
BuildOps Mobile App
| Platform | Rating | Reviews |
|---|---|---|
| iOS (App Store) | ⭐⭐⭐⭐☆ (4.4/5.0) | — |
| Android (Google Play) | ⭐⭐⭐⭐☆ (4.3/5.0) | — |
| Capability | Status |
|---|---|
| Offline mode | ✅ Available — works without internet |
| Photo & video capture | ✅ Yes — document job site conditions |
| GPS check-in | ✅ Yes |
The BuildOps mobile app is one of its standout features. Technicians can manage their full day from their phone — clocking in, viewing job details, capturing photos, collecting payment, and sending the invoice — all without going back to the office.
BuildOps Integrations
| Integration | Status |
|---|---|
| QuickBooks Online | ✅ Yes — deep integration |
| QuickBooks Desktop | ❌ Not supported |
| Procore | ✅ Available |
| Microsoft Teams | ✅ Available |
| Zapier | ✅ Available |
| CompanyCam | ✅ Available |
QuickBooks note: Deep QuickBooks integration with two-way sync. Supports QB Enterprise for larger commercial contractors.
What BuildOps Users Actually Say
Based on 290+ verified reviews across G2 and Capterra:
| Platform | Score | Reviews |
|---|---|---|
| G2 | ⭐⭐⭐⭐☆ (4.5/5.0) | 130 |
| Capterra | ⭐⭐⭐⭐⭐ (4.6/5.0) | 160 |
What users love: Excellent for commercial HVAC and electrical; outstanding job costing and reporting; handles service + project work in one platform
What users complain about: Complex setup; higher price point; not suitable for residential-focused businesses; long implementation timeline
Where BuildOps Falls Short
No platform is perfect. Here’s what to watch out for with BuildOps:
- Setup and implementation takes 4–8 weeks: Setup and implementation takes 4–8 weeks — not a quick-start platform
- Primarily commercial-focused: Primarily commercial-focused — residential HVAC/plumbing companies will find it over-engineered
- Higher price point than most SMB competitors: Higher price point than most SMB competitors
Who should look elsewhere: Residential-only HVAC, plumbing, or electrical contractors; Companies with fewer than 10 technicians; Businesses wanting a quick setup without IT resources.
Our Verdict: Is BuildOps Worth It?
BuildOps earns a 8.0/10 from Field Service Guide — very good.
It excels at: Excellent for commercial HVAC and electrical; outstanding job costing and reporting; handles service + project work in one platform.
Its main drawbacks: Complex setup; higher price point; not suitable for residential-focused businesses; long implementation timeline.
For the right business — Commercial HVAC, electrical, and plumbing contractors (10–200 technicians) doing service + construction work — BuildOps is a strong choice that should be on your shortlist.
Score breakdown:
| Dimension | Score |
|---|---|
| Scheduling & Dispatch | 4/5 |
| Invoicing & Billing | 4/5 |
| Estimates & Quoting | 5/5 |
| Customer Management | 4/5 |
| Mobile App | 4/5 |
| Reporting & Analytics | 5/5 |
| Inventory Management | 4/5 |
| Ease of Use | 3/5 |
| Overall | 8.0/10 |
Frequently Asked Questions About BuildOps
What is BuildOps used for?
BuildOps is field service management software used by hvac, electrical, plumbing companies to manage scheduling, dispatching, invoicing, quoting, and customer communication. It connects office staff with field technicians in real time.
How much does BuildOps cost?
BuildOps does not publish pricing publicly. Contact sales for a custom quote. $150/user/month to $300/user/month depending on modules; commercial construction features on higher tiers; contact sales for a custom quote
Does BuildOps integrate with QuickBooks?
Yes — BuildOps offers a deep QuickBooks integration. Deep QuickBooks integration with two-way sync. Supports QB Enterprise for larger commercial contractors.
Does BuildOps have a mobile app?
Yes — BuildOps has mobile apps for iOS (4.4/5.0 on the App Store) and Android (4.3/5.0 on Google Play). The app supports offline mode.
Does BuildOps offer a free trial?
BuildOps does not offer a free trial. You will need to request a live demo from their team to evaluate the platform before committing.
Is BuildOps good for small businesses?
BuildOps is best suited for businesses with 10 or more technicians. Smaller operations may find it overpowered or expensive for their scale.
What are the best alternatives to BuildOps?
The best alternatives depend on your trade and company size. See our full BuildOps alternatives guide → or use our software recommender → for a personalized match.
—Last reviewed: April 2026 by Field Service Guide. Data verified from G2, Capterra, and official platform sources.
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